Cyberattack currently causing disruptions to ordering and availability

You may already be aware that we are currently experiencing technical difficulties and that our availability and operational capacity are limited. You know us as a reliable partner, and transparency in our trusted relationship with you is fundamental to how we work. 

Despite comprehensive security measures, we have been the target of a deliberate criminal cyberattack. Our monitoring systems detected the attack, our emergency plans took effect, and we were able to respond immediately. As soon as the attack was detected, the affected systems were isolated to secure the situation, and cybersecurity specialists were brought in. 

Further information on how to reach us and place orders will follow shortly. In addition, we are working intensively on a timeline for restoring normal business operations. 

Our availability is also currently limited: communication channels such as the email addresses you are familiar with can only be used to a limited extent. If you have urgent questions or concerns, please contact your usual points of contact by phone on the mobile numbers you already have. 

We are aware that the current situation may cause you inconvenience, and we apologize for this. We are committing all our resources to restoring our services to their usual quality as quickly as possible. 

Thank you for your understanding, patience and the trust you continue to place in us during this challenging time.

Your Zimmer + Rohde Team